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Swift Action from Newsome Ensures MRI Scanner Cooling During Emergency
Here at Newsome, we pride ourselves on delivering critical support to our clients when it matters most. Recently, our team was called into action when a hospital faced a significant cooling issue with its MRI scanner. The situation was urgent, as the failure of the existing chiller posed an immediate risk to the equipment, which relies on helium for its operation. Without adequate cooling, the helium could have been lost, leading to substantial costs and potential disruption to essential medical services.
The call came to our service department on a Saturday morning, and our team responded immediately. Engineers were dispatched to the site that same day to assess the problem. Upon inspection, it was confirmed that two circuits in the MRI scanner’s chiller had failed, leaving the system unable to maintain the required cooling. Thanks to prior enabling work we had conducted at the hospital, the necessary infrastructure, including flow and return connection points and a power supply, was already in place. This preparation allowed us to act quickly and decisively.
We arranged for an NR-80 chiller, along with all required ancillary equipment, to be prepared at our warehouse for immediate delivery. While the equipment was en route, our engineers remained on-site, ensuring everything was ready for a seamless installation. As soon as the chiller arrived, it was connected to the system, restoring cooling to the MRI scanner without delay. This swift intervention not only protected the expensive helium supply but also ensured that the hospital could continue providing vital diagnostic services to its patients.
This response highlights Newsome’s ability to provide rapid and reliable solutions in critical situations. By combining technical expertise with careful preparation, we were able to minimise disruption and safeguard the hospital’s essential operations.
We are proud to support a client who is a global leader in commercial property management, providing innovative HVAC solutions across sectors, including healthcare. Their trust in Newsome reflects our reputation for professionalism and reliability in high-pressure environments.
For more information on our chiller hire services and emergency support solutions, or to discuss your specific requirements, please contact Newsome today. Our team is ready to provide the reliable expertise your business needs.