Case Study

Emergency Boiler Hire for a Global Fitness and Wellness Brand

Overview

Client: Global Fitness and Wellness Brand

Project Overview: When a leading global fitness and wellness brand faced an unexpected boiler failure at one of its flagship health centres in Clapham, maintaining essential services for its members became a top priority.

When a leading global fitness and wellness brand faced an unexpected boiler failure at one of its flagship health centres in Clapham, maintaining essential services for its members became a top priority. The existing Lochinvar heating system, despite regular maintenance, suffered a sudden breakdown, leaving the facility without domestic hot water for showers, sinks, and other essential services.

 

With a strong reputation for providing rapid-response HVAC Systems and process temperature control solutions, Newsome was called in to deliver an emergency boiler hire solution. Within 24 hours, our team successfully supplied, installed, and tested a temporary heating system, ensuring that the fitness centre could continue to operate smoothly while a permanent system replacement was arranged.

 

The Challenge: No Hot Water in a Busy Health and Fitness Centre

As a high-end fitness and wellness brand, the client is dedicated to offering premium facilities and services to its members. With thousands of members visiting the Clapham health club each week, access to hot water for showers, handwashing, and cleaning is critical for maintaining hygiene and member satisfaction. The failure of the existing Lochinvar heating system was unexpected and left the facility without hot water. Given the high demand for showers and changing facilities, a prolonged disruption would have severely impacted operations, customer experience, and compliance with hygiene regulations.

A rapid solution was required to restore hot water services as quickly as possible while a long-term heating system replacement was planned. The client needed a high-performance temporary boiler system that could handle the demand for hot water without compromising efficiency or reliability.

The Solution: 480kW Emergency Boiler Hire Installed in 24 Hours

Upon receiving the emergency call, Newsome dispatched a specialist engineering team to Clapham to conduct a rapid site survey. The team assessed the existing infrastructure, calculated the required heating capacity, and identified the best installation strategy to minimise downtime and disruption.

To meet the hot water demand of the facility, Newsome provided a 480kW temporary boiler system, consisting of four 120kW high-efficiency boilers. This system was selected for its ability to:

  • Deliver consistent and reliable hot water supply across all fitness centre facilities.
  • Operate efficiently under high demand conditions.
  • Integrate seamlessly with the existing heating infrastructure.

The Newsome team worked around the clock to ensure that the new boiler system was fully installed, commissioned, and tested within 24 hours of the initial site visit.

Once installed, the temporary boiler system immediately restored hot water services, ensuring that members could continue using showers, sinks, and other heated water facilities without any further disruption.

Seamless Integration and Operational Support

One of the key challenges in deploying an emergency boiler hire system is ensuring that it integrates smoothly with existing plumbing and heating infrastructure. Newsome’s expert engineers carried out on-site modifications and system recalibrations, ensuring that the temporary boilers could supply consistent and controlled hot water without requiring major alterations.

In addition to the boiler installation, Newsome provided continuous monitoring and technical support, ensuring that the temporary system operated at peak efficiency throughout the hire period. Regular inspections and performance checks were carried out to maintain optimal operation, giving the client peace of mind that their temporary heating solution was stable and reliable. The eight-week hire period allows sufficient time for the client to implement a full-scale permanent boiler replacement, ensuring a long-term heating solution that meets their operational needs.

Why Newsome? Expert Emergency Boiler Hire Solutions

As a trusted provider of industrial heating and temperature control solutions, Newsome is known for its rapid-response hire services. Our ability to deliver, install, and commission emergency boiler hire solutions within 24 hours ensures that businesses experience minimal downtime in the event of unexpected failures.

For this project, the client selected Newsome because of:

  • Speed of Response – Our team conducted an emergency site survey and deployed a complete heating solution within 24 hours.
  • Technical Expertise – With decades of experience in heating and HVAC solutions, Newsome ensured a seamless installation tailored to the client’s specific needs.
  • High-Efficiency Equipment – The 480kW temporary boiler system provided a cost-effective and energy-efficient alternative to standard boilers, ensuring optimal performance.
  • Comprehensive Support – From installation to ongoing maintenance, Newsome’s engineers provided full operational support to maintain system reliability.

Results: Immediate Restoration of Hot Water with No Business Disruption

The rapid deployment of Newsome’s emergency boiler hire solution meant that the fitness centre continued to operate without disruption, maintaining its high standards of service and hygiene. Members experienced no significant impact, and the facility was able to provide its usual premium experience despite the unexpected boiler failure. The temporary boiler system is scheduled to remain in operation for eight weeks, allowing the client sufficient time to install a new permanent heating system. This transition period ensures that there is no risk of further service disruptions while the permanent solution is implemented.

 

Testimonial

“We were facing a serious issue when our heating system failed unexpectedly, leaving us without hot water for our showers and sinks. Newsome responded immediately, deploying a team to assess our needs and install a temporary boiler system within just 24 hours. Thanks to their fast and professional service, we avoided any disruption to our members, and the system has been running smoothly ever since. Their expertise, efficiency, and ongoing support have been invaluable, and we highly recommend Newsome for emergency heating solutions.”

 

Conclusion

Newsome’s emergency boiler hire service provides a fast, reliable, and energy-efficient solution for businesses facing unexpected heating system failures. Whether for fitness centres, commercial facilities, or industrial sites, our expert team ensures that businesses remain operational with minimal downtime.

If your business requires emergency heating solutions, temporary boiler hire, or long-term temperature control, contact Newsome today. Our expert team is available 24/7 to provide rapid assistance, ensuring that your operations continue without interruption.