Case Study
80 kW Chiller Hire for MRI Scanner Cooling
Overview
Client: Global leaders in commercial property, both to rent and for sale
Project Overview: 80 kW Chiller Hire for MRI Scanner Cooling
On a Saturday morning, Newsome’s service department received an urgent call from a valued client reporting a critical fault with their MRI scanner chiller at a hospital. Upon attending the site that same morning, our engineers discovered that two circuits in the chiller had failed, posing an immediate risk to the MRI system. Without adequate cooling, there was a high likelihood that the MRI scanner would lose its helium, a costly and crucial element for maintaining the functionality of the scanner. Such a loss would have severe implications, not only in terms of cost but also in terms of potential operational downtime for the hospital.
Understanding the gravity of the situation, our team moved quickly to ensure uninterrupted cooling for the MRI scanner. With our client’s needs and the hospital’s essential services at stake, we were committed to providing a swift, effective chiller hire solution to prevent any disruptions in medical services.
Newsome’s Solution
Fortunately, Newsome had previously performed mechanical and electrical enabling work on this MRI cooling system, which allowed us to act quickly. With pre-installed flow and return connection points and an available power supply already set up, our team was well-prepared to respond efficiently. Upon confirming the need, we instructed our warehouse to prepare an NR-80 chiller, complete with all necessary ancillaries, for immediate dispatch.
While awaiting delivery, our engineers remained on-site to oversee preparations, ensuring a seamless transition to the temporary chiller. Once the NR-80 chiller arrived, our team promptly connected it to the existing system, restoring the cooling needed to protect the MRI scanner. This intervention prevented the potential loss of helium and ensured that the hospital could continue to use the MRI scanner without interruption, safeguarding both critical medical equipment and patient services.
Key Benefits Delivered:
Rapid Response: Newsome’s service team mobilised quickly, attending the site on the same day as the reported fault to prevent further risks.
Prepared Infrastructure: With pre-installed flow and return connection points and power supply, our team was able to install the temporary chiller immediately, minimising downtime and avoiding complex setup processes.
Operational Continuity: By connecting the NR-80 chiller swiftly, we ensured that the hospital’s MRI scanner remained operational, preventing costly helium loss and allowing the hospital to continue its essential diagnostic services.
About the Client
The client is a global leader in commercial property, offering a comprehensive range of services across property management, investment, and consulting. Renowned for their expertise in both rental and sales markets, they serve a diverse portfolio that includes office spaces, retail centres, healthcare facilities, and industrial properties. With a strong focus on delivering value to their clients, they provide tailored solutions that enhance the functionality and efficiency of commercial properties worldwide.
This client has built a reputation for excellence through their commitment to quality, sustainability, and innovation. They understand the importance of maintaining operational continuity, particularly in high-stakes environments like healthcare facilities. By leveraging their extensive industry experience and a network of trusted partners, they ensure that properties under their management are maintained to the highest standards, providing seamless service and reliable solutions to meet the needs of each unique client.
Conclusion
This case highlights Newsome’s commitment to providing fast, reliable support in high-stakes environments. By leveraging our prior work on the system and responding with urgency, we were able to protect the client’s equipment and maintain essential healthcare services. Our combination of expertise, preparation, and rapid deployment demonstrates why clients trust Newsome to deliver effective solutions when it matters most.
For more information on our chiller hire and cooling solutions, or to discuss a specific project, please contact Newsome today.