Case Study
Emergency Boiler and DHWS Restoration for a Boutique Hotel
Overview
Client: Boutique Hotel
Industry: Hospitalilty
Project Overview: Emergency Boiler and DHWS Restoration
Newsome Limited, a leading provider of temperature control solutions, was called upon by a long-standing client to address a critical situation at one of their customer’s sites—a boutique hotel. The hotel experienced a catastrophic failure of its plantroom, resulting in a complete shutdown of both the heating and Domestic Hot Water Systems (DHWS). With the hotel fully booked for the upcoming weekend, the situation demanded an immediate and effective solution to prevent significant disruption to operations and ensure guest comfort.
Challenge
The sudden failure of the plantroom posed a complex challenge, requiring a swift restoration of essential heating and hot water services. The hotel’s infrastructure constraints further complicated the response, as the confined site limited access and manoeuvrability for equipment delivery and installation. The pressure was on to provide a temporary yet robust heating solution that would not only meet the hotel’s needs but also comply with stringent regulatory standards for safety, fuel efficiency, and emissions.
Solution
Leveraging their expertise in rapid deployment and emergency response, Newsome mobilised a dedicated team to assess the situation on-site within hours of receiving the call. The site survey revealed that the most effective interim solution would involve the deployment of a temporary boiler and DHWS package. Despite the spatial constraints, Newsome’s team was able to devise an installation strategy that minimised disruption and expedited the setup process.
The temporary heating solution comprised two 150 kW gas condensing boilers, housed within a compact, weatherproof enclosure designed to withstand the demands of an external environment. These boilers were chosen for their high efficiency and compliance with the latest Energy-related Products (ErP) Directive, ensuring optimal performance and reduced emissions. The compact design of the enclosure not only facilitated transportation and installation but also integrated essential system components, including system pumps and a pressurisation unit, streamlining the setup and reducing on-site assembly time.
Due to the limited access, the equipment had to be carefully positioned using a pallet truck, showcasing Newsome’s ability to adapt to challenging site conditions. The boiler package was connected to the existing heating system via a plate heat exchanger, which served as an efficient interface between the temporary boilers and the hotel’s distribution network. This setup ensured that hot water and heating were restored promptly and reliably.
Technical Details
The gas condensing boilers provided by Newsome were equipped with advanced combustion technology, allowing them to achieve over 95% efficiency. This high level of efficiency was crucial not only for minimising fuel consumption but also for reducing the environmental impact of the temporary installation. The boilers were capable of modulating their output to match the varying heat demand of the hotel, further enhancing their fuel efficiency and operational flexibility.
In addition to meeting the hotel’s immediate needs, the temporary installation complied with the latest ErP requirements, which regulate the energy efficiency and environmental performance of heating appliances across Europe. This compliance ensured that the solution provided was both effective and aligned with best practices for sustainability and emissions control.
Result
Within 24 hours of the initial failure, the temporary boiler and DHWS system were fully operational, restoring essential services to the hotel and averting a potential crisis. Newsome’s swift and efficient response not only prevented significant disruption to the hotel’s operations but also ensured that guests experienced no discomfort or inconvenience during their stay. The successful deployment of the temporary solution highlighted Newsome’s capability to deliver high-quality, compliant, and efficient temperature control solutions under pressure. Their commitment to rapid response and technical excellence allowed their client to maintain business continuity while a permanent solution was being arranged.
Conclusion
This case study underscores Newsome Limited’s role as a trusted partner in the provision of emergency temperature control solutions. Their ability to quickly assess and address complex challenges, combined with their technical expertise and commitment to regulatory compliance, ensures that they are well-positioned to support a wide range of clients in maintaining operational resilience and service quality. Whether dealing with planned maintenance or unforeseen emergencies, Newsome’s extensive range of heating and DHWS solutions, including Low Temperature Hot Water (LTHW) boilers from 150 kW to 2 MW and steam boilers up to 8,000 kg/h, makes them a reliable choice for any critical temperature control needs